Ubuyobozi Bwuzuye Kububiko bwa Byumba bya Hotel

Isi yakira abashyitsi irimo guhinduka muburyo bwa digitale hamwe niterambere rya porogaramu za hoteri, uburyo bwo kugenzura mobile, ibikoresho byangiza ibidukikije, ibikoresho bidahuza, nibindi byinshi.Iterambere rya tekinoloji naryo ririmo gusubiramo uburambe bwabashyitsi.Ibicuruzwa byinshi binini ubu byita kubagenzi bazi ikoranabuhanga kandi bagahora bashyira mubikorwa ikoranabuhanga rishya, rishya rya hoteri: Urufunguzo rwicyumba cya digitale, kugenzura ikirere gikoresha amajwi, porogaramu zitanga ibyumba, hamwe na tableti yicyumba cya hoteri, twavuga bike.
Menya ibintu byose ukeneye kumenya kubijyanye na tableti yicyumba cya hoteri
Ibisate byo mucyumba cya hoteri ni iki?
Amahoteri menshi atanga abashyitsi mucyumba cyibinini kugirango bakoreshe mugihe cyabo.Gukora cyane nkibinini byo murugo tumenyereye, ibinini byibyumba bya hoteri biha abashyitsi uburyo bwihuse kubisabwa byingirakamaro, serivisi za hoteri, ibiryo ndetse nuburyo bwo kurya, hamwe no kuvugana nabakozi ba hoteri.Ibinini byabashyitsi birashobora gukoreshwa mugutumiza serivise zicyumba, kubona byihuse "infotainment," ibikoresho byishyuza, guhuza serivise zitanga amakuru, gushaka resitora zaho, guhindura impinduka, nibindi byinshi.

Kuki ibinini byibyumba bya hoteri bibaho?

Kurenza ikindi gihe cyose, abagenzi barasaba kandi bategereje kubona ikoranabuhanga ryorohereza ingendo zabo.UkurikijeTravelport's 2019 Ubushakashatsi bwa Digital Digital Traveller, yakoze ubushakashatsi ku bantu 23.000 baturutse mu bihugu 20, abagenzi b'ingeri zose basanze kokugira "uburambe bwiza bwa digitale"cyari igice cyingenzi muburambe bwabo muri rusange.Ibisate byibyumba bya hoteri birashobora guha abashyitsi murugo uburyo butandukanye, serivisi, namakuru - neza kurutoki.

Kuri Kurikunoza uburambe bwabashyitsi, ibinini byibyumba bya hoteri birashobora gufasha abanyamahoteri kunoza imikorere ya hoteri.Hamwe na tekinoroji igezweho yo mucyumba, abayobozi ba hoteri barashobora gukora kugirango bakureho amafaranga asesagura, bagabanye amafaranga arenze ku bakozi, kandi banoze imikorere yimikorere ya hoteri, birashobora gufasha kuzigama amafaranga menshi.Abanyamahoteri barashobora gukorana nibinini byo mucyumba kugirango bagabanye ibiciro birenze bishobora noneho gusubizwa muri hoteri kugirango bigirire akamaro umutungo nabakozi mubindi bice.

Uburyo ibinini byibyumba bya hoteri bishobora kunoza uburambe bwabashyitsi

Ukurikije Uwiteka2018 JD Imbaraga Amerika y'Amajyaruguru hamwe na Hotel Yerekana Guhaza, gutanga icyumba cya hoteri ya hoteri kubashyitsi byatumye habaho amanota 47 mukunyurwa kwabashyitsi.Raporo yavuze ko ibyinshi byiyongereye kubushobozi bwabashyitsi bwo gukomeza guhuza no kubona vuba amakuru bashaka.

Twashyizeho urutonde 10 muburyo ibyumba bya hoteri byamahoteri bimaze kunoza uburambe bwabashyitsi hepfo.

1. Ibyumba bya hoteri byamahoteri birashobora gufatanya na porogaramu gutanga serivisi zinyongera kubashyitsi: Gutumiza ibiryo, kubika resitora, gusaba serivisi zicyumba, kubika amatike yo gukurura, nindi mirimo ifasha.Kuri11 Howard hoteri i New York, abashyitsi bakira tablet mucyumba cyuzuyemo porogaramu za serivisi zo mucyumba, gukina firime, nibindi byinshi.
2. Kwihuza bidasubirwaho mubyumba bya TV byubwenge nibindi bikoresho hamwe na tableti yicyumba cya hoteri.Ibinini byinshi mubyumba byemerera abashyitsi kwinjira byihuse, guta, cyangwa gutemba bivuye mubikoresho byubwenge bihuye kugirango bashobore guhuza imyidagaduro bakunda aho ariho hose.
3. Guha abashyitsi ubushobozi bwo gushakisha kumurongo cyangwa gushakisha interineti utiriwe uhuza nibikoresho byabo.
4. Ibinini byinshi byemerera abashyitsi kuvugurura hoteri yabo igumaho kugirango bongereho andi majoro, basabe kugenzura bitinze, ongeraho ifunguro rya mugitondo kubashyitsi, cyangwa ibindi bishya byihuse.
5. Abashyitsi barashobora kubona ibisubizo byibibazo bijyanye no kuguma hamwe no kubona byihuse politiki ya hoteri namakuru nkamakuru yikigo, amasaha yo gukora, amakuru yamakuru, nibindi bisobanuro bya hoteri.
6. Abagenzi barashobora kwitegura kwidagadura mumujyi bagenzura iteganyagihe kuri tableti yicyumba cyabo.Abashyitsi barashobora kugenzura inshuro ebyiri niba bakeneye gufata umutaka cyangwa umuyaga uhuha mbere yo kwiringira kuri lift, bikiza urugendo rwo gusubira mucyumba.
7. Abashyitsi murugo barashobora kwemeza ibyifuzo byo murugo, ibyifuzo byihariye, no kumenyekanisha andi makuru hamwe nitsinda.Ibinini bimwe mubyumba byemerera abashyitsi gusaba igihe cyihariye cya serivise zihindagurika, bagasaba kudahungabana, cyangwa kuvugurura amakuru yihariye yabatumirwa nka allergie y umusego wamababa, parufe, cyangwa ibindi bisa nkibyo.
8. Icyumba cya tablet tekinoroji irashobora gufasha kuzamura umutekano wumubiri wabatumirwa binyuze mumatumanaho adahuza.Ibinini byibyumba bya hoteri birashobora guhuza abashyitsi muri serivisi zitandukanye, kimwe nabakozi ba hoteri, bitabaye ngombwa guhuza imbona nkubone n'abakozi ba hoteri cyangwa abandi bashyitsi.
9. Ibinini birashobora gufasha kurinda umutekano wa digitale yabashyitsi ba hoteri.Hamwe na tablet yo mucyumba, ntabwo bikenewe ko abashyitsi bahuza ibikoresho byihariye hamwe namakuru yihariye kubijyanye na tekinoroji yo mucyumba keretse ubishaka.Abanyamahoteri barashobora gufashakomeza abashyitsi umutekano hamwe nikoranabuhanga rishya rya hoteri.
10. Gutanga abashyitsi mubyumba byikoranabuhanga byongera uburyohe bwo kuguma muri hoteri yabo, nkabagenzi benshi bigezwehoguhuza urwego rwohejuru na tekinoroji yo hejuru.KuriHotel Commonwealth, Boston, abashyitsi barashobora kuryama ku myenda yo mu Butaliyani yatumijwe mu mahanga mu gihe batumiza ibiryo bya saa sita z'ijoro ku meza yabo ya hoteri yabo.
    

    Uburyo ibinini byibyumba bya hoteri bishobora kugirira akamaro ibikorwa bya hoteri

    Usibye kunoza ubunararibonye bwabashyitsi, kongeramo ibinini byibyumba bya hoteri mubyumba byabashyitsi birashobora gufasha gutunganya ibikorwa byinshi bya hoteri no kunoza uburambe bwabakozi ba hoteri.

    • Kugenda kubura abakozi.Hamwe nogusuzuma muburyo bwa digitale, ibyumba byinjira bidafite urufunguzo, nibikoresho byitumanaho bidafite aho bihuriye, tableti irashobora gufata imirimo myinshi ifasha ibikorwa bya hoteri.Tekinoroji ya tablet irashobora kwemerera umukozi umwe kuvugana byihuse nabashyitsi benshi bava ahantu hamwe, bigatwara igihe kandi bikagabanya abakozi bakeneye cyane.Ntakintu gishobora gusimburwaguha akazi abakozi ba hoteri bitangiyeabanyamuryango bafite umutima wo kwakira abashyitsi, birumvikana.Ariko ibinini byibyumba bya hoteri, ariko, birashobora gufasha itsinda ryabakozi rigufi kugumya umwanya, ndetse no kwemerera abayobozi ba hoteri kwiringira byihuse mugihe nubufasha bukenewe.
    • Ongera inyungu za hoteri.Koresha ibyumba bya hoteri byamahoteri kugirango uteze imbere serivise zo kurya, paki za spa, nibindi bikorwa nibyiza biboneka kugura abashyitsi.Zana amafaranga yinjira muri hoterimugupakurura amatangazo yamamaza ya digitale cyangwa tableti yihariye ya serivisi za hoteri.
    • Gutezimbere kwamamaza.Irukahoteri yamamaza ibicuruzwaubukangurambaga n'amaturo yamamaza kumeza yabatumirwa kugirango bagerageze gukundwa kwabo.Gauge mubisubizo byabaguzi mbere yo gushora mubikorwa byinshi byo kwamamaza.
    • Kuraho amafaranga asesagura.Amahoteri arashobora gukoresha ibinini byo mucyumba kugirango bigabanye kugabanya cyangwa gukuraho amafaranga yakoreshejwe mu bikorwa, nko gucapa.Ohereza abashyitsi ivugurura rya hoteri, amakuru yikigo, nibisobanuro birambuye ukoresheje ibinini byo mucyumba kugirango ugabanye impapuro nogusohora amafaranga, ndetse no mucyumbaingwate yo kugurisha amahoteri.
    • Ihuze n'abashyitsi.Ikibaho kiri mucyumba ni uburyo bworoshye-bwo gukoresha sisitemu y'itumanaho ifite ubushobozi bwoamayeri no guhuza abashyitsimugutanga amakuru yingirakamaro kandi yingirakamaro.
    • Gutandukanya ubuhanga bwo gutumanaho.Kunoza itumanaho hagati yabashyitsi n'abakozi no gutsinda inzitizi zururimi ukoresheje tablet yo mucyumba cya hoteri ihindura amakuru mu ndimi zitandukanye.
    • Komeza amarushanwa.Komeza guhatana namahoteri agereranijwe kumasoko yawe utanga abashyitsi basa, niba atari hejuru, uburambe bwa digitale.IgisubizoRaporo ya JD Power yo muri 2018,Jennifer Corwin, Associate Practice Lead for Global Travel and Hospitality Practice, yagize ati: "Imyaka yashize ishoramari mu itangwa nka tereviziyo yo mu rwego rwo hejuru ndetse n'ibinini biri mu cyumba byasize ikimenyetso."Amahoteri ashaka gukomeza guhatanwa ninganda zigenda zitera imbere zigomba gukurikiranira hafi imigendekere yikoranabuhanga.Kunanirwa gutangiza icyumba cyikoranabuhanga abashyitsi kumuvuduko umwe nuwaweGushirahoIrashobora gusunika abashyitsi muri hoteri ifite ibikoresho byinshi byateye imbere mu ikoranabuhanga.
      

      Guhitamo icyumba cya hoteri yicyumba cyibikoresho byawe

      Kimwe nubundi buryo bwinshi bwa sisitemu, ubwoko bwihariye bukwiranye na buri hoteri buratandukana ukurikije umutungo ukeneye.Mugihe imitungo minini hamwe na serivise zo kurya zishobora kungukirwa cyane na tablet ifite uburyo bwagutse bwo gutumiza, hoteri ifite abakozi bake irashobora kungukirwa cyane na sisitemu yibanda cyane kubitumanaho bidafite aho bihuriye no kwinjiza amakuru.

      Kora ubushakashatsi kuri sisitemu zitandukanye, soma ibyasubiwemo, kandi ubaze abo mukorana ibyifuzo byabo byikoranabuhanga.Hitamo ikibaho cyagenewe kunoza aho umutungo wawe ushobora kungukirwa nubufasha bwa digitale.Shakisha ikibaho cyagenewe guhuza na hoteri ya PMS, RMS na POS, niba bishoboka.

      Ibibazo bikunze kubazwa kubijyanye na tableti yicyumba cya hoteri

      Ibinini byibyumba bya hoteri ni ubuntu?

      Ibyumba bya hoteri ya hoteri mubisanzwe ni ubuntu kubakoresha murugo.Mugihe utumiza serivisi zibyumba, ibiryo, serivisi za spa, cyangwa imyidagaduro birashobora kuza hamwe nigiciro cyinyongera, amahoteri menshi arimo gukoresha ibinini byabashyitsi mubyumba mubiciro byicyumba.

      Ikoranabuhanga rya tableti ya tekinoroji ni iki?

      Amahoteri kwisi yose arimo yifashisha tekinoroji ya tablet yo mucyumba.Iri koranabuhanga rituma abashyitsi ba hoteri bashobora kubona vuba no kugenzura ibikoresho byubwenge byicyumba, kubona serivisi zitumiza, kuvugana nabakozi ba hoteri nibindi - byose uhereye kumutekano numutekano wicyumba cyabo cya hoteri.Tekinoroji ya hoteri ya hoteri iha abashyitsi uburyo butandukanye bwa serivisi kuri kanda ya ecran.

      Ese ibinini byibyumba bya hoteri bifite umutekano?

      Benshi, niba atari bose, ibirango bya tableti ya hoteri bishimira ubushobozi bwabo bwo kurinda amakuru yihariye haba kuri hoteri nabashyitsi.Ibinini biri mucyumba bifasha kandi gukumira umubano hagati yabashyitsi n'abakozi, biteza imbere ubuzima n'umutekano by'abashyitsi.Ibinini byibyumba bya hoteri birashobora kandi gutanga inzira yihuta kubakozi ba hoteri kuvugana nabashyitsi benshi icyarimwe mugihe habaye ikibazo cyihutirwa.